Master Plumber: 3 positions available
We need:
a service technician,
a technician for our renovation and projects crew and,
a service technician available for the late shift (flex hours)
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Join our ranks as Master plumber technician in our servicing team.
Here are some the challenges and tasks that are part of the role:
- Afternoon and evening service calls in the Greater Montreal area
- Providing Residential and commercial services to our growing list of customers
- Plumbing, (water) heating servicing calls
- Unclogging, usage of camera
- Major plumbing renovations & repairs
Some of the benefits:
- A clean and slick-looking truck and uniforms are provided
- Being part of a growing and dynamic team
- C.C.Q. wages and/or according to experience
- Possibility of bonuses and extra hours
Required qualifications:
Pure Plomberie is looking for someone like you:
- At least 3 years of experience in residential and commercial plumbing (compagnon status / master plumber)
- You take pride is your work and appearance (we are professionals, not jobbers)
- Bilingual (FR and EN)
- Enjoys customer service: talking to clients, educating them about the work we provided)
- Good organizational skills: we are busy all year long, we will support you as well
- Independent: we are a team, we need everyone to pull-in their weight
Type of employment: Full-time
If you are interested please fill the form below and send us your résumé at rh@pureplomberie.com
we’re anxious to get to know you !
Receptionist and customer service agent
You love helping people and enjoy high paced work environment?
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Join our team as receptionist and customer service agent.
In collaboration with your peer who has the same role, here are some the challenges and tasks that are part of the role:
- Answer customer requests received through phone, email, online forms
- Convert request into service calls and appointments for technicians
- Support our project manager by booking appointments for on site estimates
- Act as liaison between the customer and technicians on the road
- Coordinate special orders with our supply and purchasing dept.
- Collect customer experience feedback through surveys
Requirements for the role:
- Be a morning person, it’s an early shift: 7h am to 3h pm
- Fully bilingual EN/FR
- Mastering the Office suite, GMail and messaging tools/apps
- Comfortable in a high paced, high call and high requests volume environment
- Knowledge of construction and/or plumbing industry an asset
- Possibility of bonuses and extra hours
Type of employment: Full-time
this position is based at our administrative office in St.Laurent
Our company values:
- Security and safety first
- Provide an exceptional service level to customers
- Work with integrity
- Teamwork – we can always help out a colleague in some ways
If you are interested please fill the form below and send us your résumé at rh@pureplomberie.com
we’re anxious to get to know you !
Customer service team lead and dispatcher
You’re a true people person and problem solver ? We’d love to have you share your knowledge.
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Join our ranks as a Customer service team lead and head dispatch and guide our customer service crew with heart and passion..
Here are some the challenges and tasks that are part of the role:
- Help our crew to answer calls and requests are handled in a timely professional manner
- Optimize our team of technicians’ routes to ensure efficiency and time spent on jobs sites for Residential plumbing requests
- Implement best-in-class customer experience
Required profile for the candidate:
- Has held a similar role in a company for 3 years
- Fluent in English and French
- Employs tact and diplomacy in problem solving
- Knowledge of plumbing lingo and industry (an asset)
- Excellent knowledge of the Greater Montreal area geography
- Loves getting up early !
Required qualifications:
Pure Plomberie is looking for someone like you:
- At least 15 years of experience in residential and commercial plumbing (retired compagnon status / master plumber)
- You’ve always taken extra pride is your work, like us you are a true professional, not a jobber)
- Bilingual (FR and EN)
- Enjoys customer service: talking to clients, educating them about the work we provided)
- Good organizational skills: we are busy all year long, we will support you as well
- Independent: we are a team, we need everyone to pull-in their weight
Type of employment: Full-time
If you are interested please fill the form below and send us your résumé at rh@pureplomberie.com
we’re anxious to get to know you !
Read more about our company’s values and team